Evobot 2.0 delivered dedicated AI model for extracting information from training certificates.
The problem: Polish legislation requires that each insurance company is responsible to verify training requirements of insurance agents. Reading documents require human workforce and is likely to generate errors.
The solution:
- AI model for extracting information from training certificates
- NLP model that understands and categorizes training documents
Contact center consultants struggle with handling outbound calls related to lead qualification. It's monotonous work that made people tired and bored quickly. Evobot 2.0 delivered voicebot solution capable of handling thousands of calls per day.
Evobot2 was able to offer us a value proposition, with a full range of options on one platform. Evobot was connected to our contact center system, which made it very easy for us to pick up hot leads in a timely manner.
Evobot 2.0 voicebot for debt collection
The problem: Traditional debt collection processes require skilled human resources. This model is expensive and difficult to scale.
The solution:
- scalable and efficient virtual assistant based on Evobot 2 technology
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